TRICKLINEYour clips, only for your people.
Trickline privacy policy for iPhone and Android. Last updated: 9 November 2026.
In short
- By default, your clips and photos are seen only by your accepted friends and the crews you share them with. From 16 you can make a clip, a photo, your profile or your crew public: then anyone with an account can see it in Explore and score it, but only your people comment. There are no direct messages.
- Your data is stored in the European Union (Frankfurt).
- No ads, no tracking and no third-party analytics or advertising tools.
- Usage data is only sent if you say yes, and it never includes your name, your texts or your videos.
- You can delete your account and everything you’ve posted from inside the app.
Who is responsible
Rafael Martinez Mendez (Plantekia). Contact for anything about your data: soporte@plantekia.com.
What data we process and why
Only what Trickline needs to work:
| Account | Your email address, to sign in. You sign in with Apple, with Google or with a 6-digit code we email you: there are no passwords. If you sign in with Apple and choose to hide your email, we only get Apple’s relay address. |
|---|---|
| Skater profile | Your skater name and your stance (regular or goofy). |
| Progress | The status of each trick (not yet, trying, landed), your points, your level and your badges. |
| Clips | The video and its thumbnail, the trick, the optional caption and who you share it with. |
| Ratings and comments | The ratings you give your people’s clips and the comments you write. |
| Crews | The crews you start or join, their code, the weekly challenge and the ranking. |
| Friendships | Your friends and the requests you send or receive. |
| Safety | Who you block and the reports you send (what you report and why). |
We use this data to provide the service you ask for when you create an account (legal basis: contract) and to keep the app safe, review reports and prevent abuse (legal basis: our legitimate interest in protecting the people who use it). Usage data, which is optional, is based on your consent.
Who sees what you post
- A clip is seen by you, your accepted friends (if you share it with friends) and the crews you share it with. No one else.
- In a crew, its members see your skater name, your weekly points in the ranking and the clips you share with it.
- Anyone who knows your skater name can send you a friend request; you decide whether to accept it, and you can block anyone.
- Under 16, nothing is public: no clips, photos or profile. To know this we keep only the month from which you can post publicly, never your date of birth. There are no direct messages and Trickline doesn’t use your location; photos are saved again without their metadata (location included).
Minors
The minimum age to use Trickline is 14 in Spain and everywhere else, and 13 in the United States. When you sign up, the app asks for your birth month and year only to check your age: the date is not stored. If you’re under the minimum age, no account is created.
That’s why Trickline has no direct messages or location, public posting starts at 16 and comments always come from friends and crews.
Moderation
- You can report a clip and block anyone at any time. Once you block someone, neither of you sees the other’s clips.
- Comments go through a word filter.
- A clip with three reports is hidden until we review it.
- We review reports within 24 hours and remove anything that breaks the rules.
Usage data (optional)
To know whether Trickline works (whether people post their first clip, whether their crew validates it, whether they come back) the app can record what happens in it. Only if you agree first: the welcome screens have a “Share usage data” box that starts unchecked, and you can change it any time in Settings. Until you say yes, nothing is recorded.
It’s a closed catalogue; the server rejects anything else:
- General use: opening the app, which screen is shown, the welcome steps and settings changes (theme, language and notifications).
- Tricks and clips: changing a trick’s status, posting or deleting a clip, rating, a clip getting validated, and writing or deleting a comment (never its text).
- People: starting, joining or leaving a crew, setting the challenge, sending, accepting or removing a friendship, and sharing a link.
- Safety: blocking someone or sending a report (the reason and whether it’s a clip, a comment or a person).
- Pro: seeing the offer, tapping “Not now”, starting a purchase and its result, and reaching a limit of the free version.
Each event carries catalogue data at most: the trick and its stage, the rating, or a range instead of an exact number (“2-3 tricks”, “11-30 s”). It never carries texts, names, skater names, crew codes, identifiers of people, videos, contacts or location.
Events are linked to a random device identifier that is not your account ID and that changes if you turn the setting off and on again. They’re kept for 13 months in the EU. If you turn off “Share usage data”, anything pending on your phone is discarded and the events for that identifier are deleted from the server.
No ads, no tracking
Trickline shows no ads, doesn’t track you across apps or websites and includes no third-party analytics or advertising tools. The app only connects to its own server, and to Apple or Google when you sign in with their account or buy Pro.
The camera and photo library are only used when you post a clip, and always with your permission.
The website sign-up list
If you join the list at trickline.plantekia.com we keep your email, the phone you pick (iPhone or Android), whether you want to try the beta and the page language. Nothing else: no name, no IP, no cookies.
We only use it to tell you when the app is out and, if you tick it, to invite you to the beta. The legal basis is your consent, given by ticking the box; you need to be 14 (13 in the US) to sign up.
It's stored on our Supabase server in the European Union and nobody else sees it. We delete it at most 12 months after launch, or sooner if you email soporte@plantekia.com to unsubscribe.
Purchases
Trickline Pro purchases are processed by Apple (App Store) and Google (Google Play). We never see your payment details.
Where it’s stored and who helps us
Your account data, your clips and everything else are stored with Supabase, in its European Union region (Frankfurt, eu-central-1). Supabase acts as a data processor: it stores the data on our behalf and doesn’t use it for anything else. If its staff ever needed access from outside the EU, it would be covered by the European Commission’s standard contractual clauses.
Sign-in uses the account system shared by Plantekia’s apps, so the email with your code may come from Plantekia. If you use the same account in another Plantekia app, deleting your Trickline account doesn’t delete it from that other app.
Apple and Google process the data for signing in with their account and for purchases under their own policies.
How long, and how to delete it
We keep your data while you have an account. In Trickline › Settings › Account › “Delete my account”, your profile, your clips and their files, your ratings, comments, friendships, blocks and reports are deleted from the server, and you leave your crews (the ones you ran pass to another member, or are deleted if no one is left). They may remain for a few days in the provider’s backups until those roll over.
Usage data is deleted after 13 months, or sooner if you turn off “Share usage data”.
Your rights
You can ask us to access your data, correct it, delete it, receive it in a standard format (portability), object to or restrict its processing, and withdraw your consent at any time. Write to soporte@plantekia.com and we’ll reply within a month.
If you think we haven’t handled your data properly, you can complain to the Spanish Data Protection Agency (aepd.es) or to the authority where you live.
Changes
If we change this policy, we’ll update the date above and tell you in the app if the change is significant. Help and FAQ in the support section.